Tracy KaufmanChief Operating Officer
Tracy Kaufman is the Chief Operating Officer of the National Housing Trust. She joined NHT in 2003 to oversee the organization’s state and local public policy work. As COO, Tracy oversees the daily operations of the organization, provides day-to-day leadership, oversees the policy and resident services teams and guides communication strategies. Tracy works closely with NHT’s Senior Management Team to ensure management and operational effectiveness, align policy and business goals and leverage those goals to enhance program direction and impact.
Prior to becoming COO, Tracy led NHT’s state and local policy work, raising awareness of and developing innovative solutions to the complex issues surrounding the preservation of affordable, multifamily housing. She was responsible for developing a comprehensive national database of state preservation programs (www.prezcat.org), was regularly consulted on state preservation trends and best practices and frequently presented at national and state affordable housing conferences.
Before joining NHT, Tracy spent six years at Aspen Systems Corporation where she was responsible for managing HUD’s University Partnerships Clearinghouse. In that capacity, Tracy’s team coordinated grantee and technical assistance meetings, peer reviews, national conferences, newsletters, and publications. She was also responsible for a website that received more than 70,000 hits each month. She prepared budgets and tracked the financial status of the contract, managed both full time project staff and freelance personnel, generated new business opportunities, and ensured that all projects met deadlines, budgets and high-quality levels.
Tracy also spent five years at the National Low-Income Housing Coalition -- analyzing affordable housing needs data, interpreting information, and disseminating data in user-friendly formats. She developed information for advocacy campaigns and educational purposes at the national, state, and local levels, produced high-profile analytical research and quantitative projects, and responded to media inquiries and data requests from constituents.
Tracy has more than 28 years of experience in housing and community development and has authored or co-authored reports, guides and articles on affordable housing issues. She earned a bachelor’s degree from Tufts University and a master’s degree in Public Policy from Georgetown University.